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The notification service has been designed to empower teams with a robust, scalable, and extensible solution for managing notifications across multiple channels.

Multi-Channel Notification Support

  • Send notifications seamlessly across Email, SMS, and Push channels.
  • Leverages trusted third-party integrations such as SendGrid, MailChimp, Twilio, and Firebase to ensure reliable delivery.
  • Scalable and Fault-Tolerant Architecture

  • Built using Clean Architecture principles, ensuring maintainability and flexibility.
  • Employs RabbitMQ for message queuing, complete with priority handling, dead-letter queues, and retries for reliable message delivery.
  • Highly resilient infrastructure, featuring autoscaling services and PostgreSQL primary-replica failover support.
  • Deployed on Kubernetes for high availability, fault tolerance, and scalability.
  • Comprehensive Onboarding Services and Multi-Tenancy Support

  • APIs to onboard products and organizations securely, with automatic API key generation and management.
  • Multi-tenancy support ensures seamless handling of multiple products and organizations with proper isolation and secure access.
  • Designed with transactional integrity to ensure robust database operations for seamless onboarding experiences across different tenants.
  • Enhanced Monitoring and Observability, and Audit Trails

  • Health check endpoints for all core components, enabling faster diagnostics and system recovery.
  • Audit trail support captures and stores key events, ensuring traceability for notifications, with detailed records of actions taken across the system.
  • Configurable and Extensible Design

  • Extensible structure to onboard additional notification channels or third-party providers with minimal changes.
  • Designed as a SaaS platform, supporting integrations with third-party services and APIs.
  • Business Value

  • Streamlined notification processes reduce operational overhead while improving communication reliability.
  • Scalable design aligns with our organization’s growth, ensuring we meet future demands without compromising performance.